Spotting the Fake IT Guy

It's kind of been a running joke at my job. A guy calls for tech support. He says he's an IT professional, and he doesn't know where to find the Ethernet cord on his modem. More and more of my studying has made me question some of the people I deal with on a day to day basis.

I am accepting of a certain amount of ignorance. No one knows everything. Many know nothing. I think arrogance and ignorance is a worse combination however. Besides the person that calls about certain things that they should know. This same person may call about certain things that they should know that I do not know.

I was learning about subnetting today. One of my coworkers who indirectly helped push me to certification was tried explaining to it me. I was confused. I still am very confused. I know what it does, but maybe the numbers make my brain turn off. Once you get past the introductory stuff, you have a chance of hitting a wall where you think that you do not have the ability to do this. You might think that this whole process it out of your league once you get to advanced learning. I will not fall into that trap.

I will master subnetting. Not today, not tomorrow, but one day.